MTN-Velociti worst service - Do not upgrade never

23/02 phoned by david enquiring about me upgrading. Discussed previous feedback on samsung j1 2 for 1 deal not working. was assured that no problems existed and that phones (plural) would be delivered. ref UV ***. 24/03 11:00 driver arrives without phoning me. number listed on invoice not my contact number. checked package, ONE phone only, surprise. phoned mtn, told they cannot do anything as the upgrade done by velociti, ref ***. phoned velociti , they said that request was processed wrong and that I needed to return package after which upgrade request will be cancelled. ref UV ***. I have kept copies of both invoices as cancelled and given to driver to sign as well.I do not know what the point is of clarifying anything or to have subscription with MTN when they simply defer responsibility to service partner, having end user left with the mess to resolve. I will not and cannot recommend MTN or Velociti to anyone and I will make it my mission to tell this story to every person willing to listen. Hopefully I can safe one or two people the agony of going through this. Never ever if possible use MTN for anything.