MTN-Velociti - ***** and theft never use part 2

This is now the second and last complaint following from previous complaint. 26/02 ref *** spoke to Ronel Pillay MTN regarding cancellation of upgrade that was delievered incomplete 23/02. Package still missing and MTN still cannot do anything as they are waiting for Velociti. Phoned velociti ref UV *** query 7399. They are now waiting for MTN. Was promised by MTN to get a call from Velociti, nothing. Phoned 29/02 , ref *** , was cut off after being transferred 3 times, then spent another 15 minutes explaining the same story over AGAIN. Sow now one week later I am still without a phone, with a renewed contract that no one can cancel so essentially I am being ****** because of MTN's refusal to resolve a problem that they and 3rd party created. And again I am told by MTN to phone Velociti myself. So to any prospective customers of MTN DO NOT use either velociti or MTN unless like me you want a great deal contract with immediate activation to use on \ A NON EXISTANT PHONE\" which no one wants to or can find. No one will ever phone you and empty promises via this platform is just a smoke screen achieving no results. take your old phone out, get pay as go and live happy. "