1 reviews | Active since Sept 2016
Mtn Vaal Mall bad
<p> I was at MTN Vaal mall to help me with my new contract with MTN and after standing in the shop for one hour while people jumped the que infront of me they finally helped me. Giving the lady the paper of my contract wanting her to activate it (with the number that must be phoned on the contract) she send me away saying she cant help me and that I must go to Mtn Vereeniging. She was just to lazy to phone the number and give them my simcard serial number. I've heard all my friend say that the service at MTN Vaal Mall sucks, but now I know they are bad.</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Best regards,