KN
Kamogelo N

1 reviews | Active since Aug 2015

29 Aug 2015, 10:27

MTN - UTTERLY DISGUSTED BY SERVICE

I insured my phone the same day I bought it at the Benmore MTN using this Monitor24insurance on the 16 Sept 2014, which they have been deducting R159 monthly and now that its been a year of debit deductions from their side. I filed a claim 15days ago(They said \Its takes 5days for claim to be investigated')

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Replies (1)
MTN South Africa
MTN South Africa's reply14 Sept 2015, 08:07
Official
Hello Kay_69,

Thank you for your post.

Kindly receive our sincere apologies for the inconvenience caused. Kindly find contact numbers for 24hour Mobility Insurance : +27 (0) 86 *** .

We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.

Warm Regards
Ntebaleng
REQ:***