1 reviews | Active since Nov 2016

13 Jul 2018, 11:11

MTN Useless when handling Sim Swops and the activation thereof

I renewed my contract on the 1st June 2018, at the same time I asked for a new sim card as the one I had was damaged.

It has been a month and a half today is July the 13 and I have been into your stores seven times to request that my sim card isn't working Cradelstone Mall, Clear Water Mall, Key West Mall.

The lady at Cradel Stone that assisted me with my upgrade was Dansile on the 1st of June.

Is it that hard to get a customers sim card re-activated when doing a sim swop MTN.???????

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Replies (1)
's update17 Jul 2018, 18:59
Reviewer Update
Dear MTN Today is the 17th of July 2018 and still my sim card on ********** 786 isn't working were heading for now two months, your customer service is pathetic. Sim card ********** 097 Please sort this out I would like to use my contract which I am paying you every month for.