MTN useless service

I'm not a happy customer for 3 reasons. 1) Even though I made arrangements my service is still blocked after 12 hrs. from making the arrangement!. I get the excuse "The system" It's unacceptable! 2) We as customers must pay on time but MTN don't need to provide that service. We experience regularly signal tower outages. We are without signal at the moment. 75% of the time we experience signal outage. We report the issues to your signal department with no joy. I think I will pay my bill with the same dedication MTN deliver service to us the customers. 3) Your dedicated CALL CENTER number 135 don't have the option to speak to a operator anymore! How can we resolve issues not available on the useless menu presented on the useless 135 menu! The next step is to discard my MTN sim card and get rid of the problem in total. At this stage I DON'T feel like doing business with MTN anymore. There is no use to do business with a company that aren't interested in delivering a service!. After that ICASA is the next step! I am tired of MTN pathetic service and don't see any future for me and MTN in the future!