MTN useless service

Signed for my new MTN contract on 24th Oct 21 and was told they didn't have stock of the Samsung Active2 watch but they will get a week later. Ll good. I was willing to wait. It's now 9th Dec 21 and the only feedback I have had is that they dont have stock. The deal ended last week but I am still sitting without the phone/ watch deal and MTN have not even offered me an answer. They are now ignoring my emails. I have been an MTN customer for the past 15 years. This is the worst service i have ever received. As per the norm in SA now customer service is literally none existent. Good luck to everyone who use MTN and live in South Africa.