nB
nicholas B

1 reviews | Active since Apr 2015

26 May 2020, 17:12

Mtn useless paygate and *********** accounts

Being a loyal mtn client for approx 15yr, the thanks you get.

I recently changed from debit order to manual due to being drastically over debited. I then started making use of credit card payments via pay gate on mtn app. Gateway works if u lucky, thus I haven't been so lucky recently. Nevertheless I keep trying the app as it is a live tool.

I see that mtn thanklessly cut off my services without even finding out if I'm experiencing any issues. Just a complete shutoff. I suppose they that find it necessary to warn clients but just do their own thing as pleases them.

If u experience this issue trying to pay somebody that doesn't want to be paid due to their own useless technical services unavailability goodluck to u reaching their call centre. All on lockdown it seems even though they supposedly essential services. Furthermore if u in an emergency in this epidemic even better luc**** U can't make nor receive any calls nor smss.

My choice now on will be any other but mtn. Will never waste another term with this useless provider. Glad I downgrafed n switched my premium contract to voda.

If mtn is interested in payment feel free to call me.

I don't even want what minutes u give me till the end of my term. I will pay you your balance and you can stiff your so called services. Don't want a minutes data etc. Il donate it to you.

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Replies (1)
nB
nicholas B's update26 May 2020, 18:28
Reviewer Update
Can u fix your paygate so I can pay?? U hve kicked out access to the app. U obviously not sorry and don't even understand the matter on hand!