MV
M V
1 reviews | Active since Jul 2011
30 Dec 2015, 14:57
MTN Useless insurance on devices
I have submitted a claim on the 19th of November. After a finger pointing session between MTN Insurance and MTN Fourways store I took the phone in to the repair centre myself. I still have no progress to report other that an email apologizing for a 5 day delay and that was more that 13 days ago.
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Replies (1)
MTN South Africa's replyOfficial
01 Jan 2016, 09:35Hello MicNinc,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to Maggie for assistance.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to Maggie for assistance.
Kind Regards
Nompumelelo
REQ:***
MTN South Africa's reply01 Jan 2016, 09:35
Official
Hello MicNinc,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to Maggie for assistance.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to Maggie for assistance.
Kind Regards
Nompumelelo
REQ:***