1 reviews | Active since Sept 2024
MTN / USELESS COMPANY. DONT CARE ABOUT THEIR CLIENTS.
The service I am getting from MTN is atrocious to say the least????
I have been trying to get my daughter's number transferred to her name since 12 JULY 2024 and up to date I have had NO LUCK......
ALL documents were handed in and signed (twice) to MTN store in Irene mall. Up to date the service we have been receiving from Joshua and the team there has been NOTHING......we have to keep on asking for feedback which is given at their own pace.
We cannot complain about the service from MTN because there is none.
Just pay your account short by R5.00, then you see how quickly they lock your account!!!!!!!!!!!! Then they can do that in quick time, but boy oh boy, try to get something changed............
WHY CAN WE NOT GET THE NUMBER TRANSFERRED TO HER NAME?????? DOES IT TAKE 3 MONTHS FOR MTN TO MAKE A DECISION?????????
EVERY TIME WE ASK, THEN THEY SAY MTN TAKES 21 DAYS TO CHECK ALL THE DOCUMENTS. THIS IS ABSOLUTELY ******* -
I CAN OPEN ANY ACCOUNT AT ANY STORE WITHIN 1 HOUR AND GET R15 000.00 CREDIT LIMIT WITH JUST GIVING MY ID NUMBER. WHY IS MTN SO USELESS????
