MS
Marius S
1 reviews | Active since Apr 2015
23 Jun 2015, 12:24
MTN = USELESS!!!!!!
Me again! on Friday 19 June i received a call that my phone that has been in for repairs \TWICE"for the same fault is ready to be collected. SURPRISE SURPRISE it is still not fixed. This means that i have been without my phone for more than 12 WEEKS.<br> <br> My biggest problem is that i have been paying for services i cannot use on my phone that i am using now"
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MTN South Africa's replyOfficial
02 Jul 2015, 14:19Hello siuram,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly visit the store where the handset was handed in for repairs as the repair service call centre is still not operational.
You can use the sim card on another handset and use the services loaded.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly visit the store where the handset was handed in for repairs as the repair service call centre is still not operational.
You can use the sim card on another handset and use the services loaded.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,
MTN South Africa's reply02 Jul 2015, 14:19
Official
Hello siuram,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly visit the store where the handset was handed in for repairs as the repair service call centre is still not operational.
You can use the sim card on another handset and use the services loaded.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly visit the store where the handset was handed in for repairs as the repair service call centre is still not operational.
You can use the sim card on another handset and use the services loaded.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,