MTN USELESS
I recently bought a new Nokia 3 cell phone but had to get a sim swop from MTN so i went to Clearwater mall yesterday to get the sim swop but the idiot consultant who served me did not do his job properly and now my old cell does not work and have tried to follow the sim swop prompts but it keeps failing. PATHETIC SERVICE!
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MTN South Africa's replyOfficial
10 Apr 2018, 09:24Good day Lara,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with your new sim no so that we may check if the sim swap went through om our live system. Also, if this is a prepaid number that your query relates to, you may contact the call centre @ 173 for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply10 Apr 2018, 09:24
Official
Good day Lara,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with your new sim no so that we may check if the sim swap went through om our live system. Also, if this is a prepaid number that your query relates to, you may contact the call centre @ 173 for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,