MTN useless

<p>My phone was ****** on the 30th of Dec. Since the 31st I am not able to get hold of a consultant to stop my contract phone. I stressed my whole old and new year through. I have phoned 808 a dozen of times since the 31st. On the 2nd I went into an outlet, did a simswap and asked for the outstanding balance on my contract. They are not able to help me, "phone 808 and get it yourself we are not able to get it". I gave my phone to the lady and asked her to see if she could get hold of a consultant. She couldn't either. Now I must take leave tomorrow to go back to MTN. </p>