MTN UPGRADES SHOCKING

Upgraded contract telephonically on 18 Mar - spoke to consultant called Granny - requested same contract as existing 24 month contract. Agreed on Samsung S7 Edge and was assured that delivery would be on Tuesday 22nd and that I would qualify for free Samsung VR.<br> Since Thurs 24th Mar I have tried to make contact with MTN re lack of delivery of handset and was advised promotion for VR had ended. <br> When logging on to Mtn active I noticed that I was given a 36 month contract which is contrary to what was agreed<br> I left various messages for a supervisor Sunil to contact me without success. Eventually contact was made today and both Granny and Sunil advised me that they were having trouble with their courier Company and there was nothing that could be done re the VR. Sunil was in particular very curt with me and told me that I could cancel the upgrade and take my business elsewhere.<br> I have 5 contracts in my name with MTN - averaging R6000 - R8000 per month and my business has 15 contracts with a monthly spend of R50000<br> I have cancelled this contract and will certainly not renew this contract or any of the other contracts with a Company that has no regard for upholding its promises<br> <br>