MTN Upgrade
<p>we did order the phone online and the delivery were incorrectly supplier : we were advice to return the pnones @ MTN N1 City cape town.</p> <p>1 Month Has passed and we haven receiced any feedback from MTN when can we get our new upgrade.</p> <p>we have also log a Query but just a reference number and nothing . Why must we pay for phones that we dont have .This is really Bad service .</p> <p>contact: ********** 660</p>
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
15 Aug 2016, 14:23Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the MTN Direct group to assist you with feedback when the device will be delivered.
The account has been credited with R150.99.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
MTN South Africa's reply15 Aug 2016, 14:23
Official
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the MTN Direct group to assist you with feedback when the device will be delivered.
The account has been credited with R150.99.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
's updateReviewer Update
26 Aug 2016, 18:07Mtn Have Given Me a R150.99 Credit on mt account but havent resove the Query of Crediting my Phone that Was returned @ MTN N1city Cape Town.
Please try to resolve your queries or change your bussiness process you are loosing sales .
's update26 Aug 2016, 18:07
Reviewer Update
Mtn Have Given Me a R150.99 Credit on mt account but havent resove the Query of Crediting my Phone that Was returned @ MTN N1city Cape Town.
Please try to resolve your queries or change your bussiness process you are loosing sales .