MTN Upgrade

<p>I was recently contacted by MTN last month for a cellphone upgrade to a samsung galaxy s6 edge. I agreed to it and was told the phone would be delivered. The problem is from the onset I stipulated I was in Middelburg Eastern Cape and gave the correct postal code as I knew there is a Middelburg in Mpumalanga as well.</p> <p>MTN didn't surprise at all as I got a call from their courier service telling me they were in Mpumalanga. I then rejected the phone and called them but still you hear when you tell a person Eastern cape their minds get into shutdown like they only Middelburg they know is Mpumalanga.</p> <p>I repeatedly told these guys Eastern Cape they kept on delivering to Mpumalanga for about four times! The courier service (RTC or something) is as useless as them. All of them don't know what's going on.</p> <p>The thing that makes me most angry is that money hungry MTN did't forget to debit the money from my account for a phone they haven't delivered.</p> <p>One thing I know for sure they'll call me again to rectify it and they'll still deliver to Mpumalanga.</p> <p>I'm actually considering changing this ******* because this not the first time last year I had problems with their insurance well they are another kettle of fish!</p> <p>This is pure garbage (not surprising though) &nbsp;from MTN and now I know why they have the most complaints because they don't know what they are doing and their outsourced partner as well.</p> <p>I can promise that I'm going to leave this company.</p>