MTN Upgade

<p>I upgraded my contract phone on 14 April 2016, via the internet, a mistake on the delivery note, Mr instead of MRS gaver them a reason not to deliver the phone. I phoned MTN customer service, (on numerous occassions, with absolutley no joy), the upgrade centre and all the possible numbers and centres that are available. every time I ended up at the Durban branch and the person said that they cant help me ONLY the person that did the upgrade can help me, so Gosi( no surname available) and Surita, his supervisor were contacted, but as to date no mails or calls have been returned.Every time I speak to the call centre they commit to replying via email and/ or phone saying that the SUPERVISOR will contact me -but guess what NO PHONE CALL !!!! it is now more than a mounth and still no phone call or phone delivery. This is the worst service I have had in my life. What else can a person do to get one phone delivered on time or get a phone call from a supervisor to at least get information on what is happening??? I got a phone waiting in Alberton MTN branch but can not get it before the MTN Service centrehas cancelled the upgrade. Can it realy only be one persone that can cancel the upgrade and let me have my phone........ come on MTN this is really bad, bad service. no feed back promise on promise no call back no phon- nothing!!!!!!- by the way I am paying for a service I dont have!!!!!!! *****</p> <p>BAD WORSE MTN should be the new slogan</p>