MTN - Unresponsive to customer queries

After being a loyal customer of yours for a number of years now, I have reached the end of my tether.<br> <br> In March this year, my contract came to an end and I foolishly decided to take out another contract with MTN - the 200 package. The cost was R 669-00 per month and for this I got a new phone, a certain amount of calls, SMS's and data. Since taking out the contract the monthly invoice is between R 1,000 and R 2,600.<br> <br> I have tried every avenue to address this - 808, customer care (this doesn't exist!!) to no avail. Can you not address your customers queries on telephone or e-mail????<br> <br> MTN, I am stopping payment of your debit orders and cancelling the contract. I am of the opinion that you are in breach of the contract we entered into in that you have not acted in accordance with the terms thereof.