VT
Victor T

1 reviews | Active since Feb 2015

14 Apr 2015, 00:56

MTN unprofessional and frustrating me

i havent received my laptop and mtn still withdrawing their monthly deductions and the tablet is still cutting calls and they said it must just be repaired its know more than 4 times the laptop have been in for repair more than 3 times and know they just there is nothing that they can do but just to repair them i am really tired of mtn and i will never have any business to do with them again from last of last year december i have been going to mtn and they receive their contract money every month and the branch manager keeps on telling me sorry for that but i just keep on paying them

0
Replies (1)
MTN South Africa
MTN South Africa's reply24 Apr 2015, 10:39
Official
Hello tauv ,

Thank you for your post,

Please accept my apologies for any inconvenience caused.

As per usage our telephone conversation, please take all your job cards and your laptop, please tell them that you want it replaced as per policy since it was repaired number of times before for the same problem.

Regards