nM
nombulelo M

1 reviews | Active since Feb 2018

14 Mar 2018, 12:43

MTN unhappy customer

MTN is taking me for a ride now, they had said they will get back to me with the feedback within/ after 15working days, its been more than that already. My ***** case is still pending on their side with the following reference numbers: 1- ********** 8864 1- ********** 7074 1- ********** 6720

But nothing has been done till today.

0
Replies (1)
MTN South Africa
MTN South Africa's reply14 Mar 2018, 18:17
Official

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

Kindly be advised that the ********** query have been resolved and the journal credit have been adjusted for the difference in subscription.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards

Mike Ramaboka

Complaints Management Team

Best regards,