Mtn unfairly declines contract

<p>Mtn ..I went into the pavillion store for the 50gig promotion ,waited for a response and went in a week and half later to be told the application was denied as the account was in legal.I called legal a few times but there was no answer. I called through this morning to be told the account was incorrectly in the legal department 2 years ago a credit was supposed to be passed on a prepaid account and due to mtn been in the wrong the store should help us the gentleman was very helpful and professional his name was sifiso ref no ********** 16 we go to Mtn pavillion only to be told they not sure as the contract was declined and has to resend the app through and see from there.now how is this a problem of the customer.the legal department advises this was Mtns mistake yet the store cannot rectify this and no one can assist us </p> <p>This is really pathetic and sad service especially because the customer is not at fault. Another thing we noticed while seated at Mtn peoplet walk In and go straight to the counter where they are assisted without their no been called yet we arrived before and we are still waiting .this happened on 4 occasions on both the days I went through. </p>