MTN ********* practice

I received an sms from MTN stating “from 02 March 2020, the expiry time on the Night Express data on your MTN Contract will change from 00:01 0 05:59am to 00:01 – 04:59am” however MTN used my day data, and call centre agents advised the SMS was not intended for me?

If that is the case, this was MTN’s error not mine, and I was following communication sent MTN yet they expect me to be at a disadvantage for THEIR ERROR.

MTN does not even have the decency to respond even after loding several complaints to "***"

I spoke to your customer service manager (NDUMISO ZIKALA) a, and he advised that I should have phoned MTN to find out the correct data expiry times? Is that how MTN operates?

MTN truly does not appreciate loyal customers, and I am so disgusted that I will not be renewing my contract (not that it will matter to a company such as themselves) It makes me wonder if the directors are aware of how MTN runs day to day business, or if they are just as *******!