1 reviews | Active since May 2017
MTN ********* and continue to bill me very conveniently- SHOCKING
<p>In January 2017 , MTN launches Black Friday Specials, whereby you receive 50Gig and 10 000 MTN minutes</p> <p>Immediately I sign up and I receive my new phone. I am promised how awesome this will be and the lady (consultant) actually upsells me to a Huawei P8 Lite</p> <p>Long story short, today, 03/05/2017 , 4 months later, I have NEVER received my 50G per month or 10 000 MTN minutes.</p> <p>I am yet to receive an apology or DATA for the inconvenience, BUT NOTHING !!!!</p> <p> </p> <p>I have been back to MTN Cape Gate probably 20 times. Every time they say: “it has been fixed and will be loaded this month” - jaaa right !!!!</p> <p>They even made me sign a new contract …. Up until today …NO DATA !!!!</p> <p> </p> <p>I have sent numerous emails to the MTN HELP DESK and to MTN COMPLAINTS. Up until today NOT 1 response from MTN....</p> <p> </p> <p>Every month , they deduct their fee and I have to pay …</p> <p> </p> <p>MTN, if you read this , you owe this very upset customer , 200G and 40 000 minutes</p> <p>Service is pathetic and appalling</p> <p> </p> <p>PS. The sad part is that I have been a LOYAL customer for many many years and I actually took the contract out for my son…. Who, by the way, now thinks that you guys are ripping us off</p> <p>I have 2 contracts with MTN, but clearly I must rethink my loyalty to this Brand</p> <p> </p> <p> </p>
