MTN *********

Ordered a phone online JUNE 2018. Phone were never delivered , so I cancelled it after 4 weeks of waiting. The ****ing ***** on the other side of the telephone never did as he was told by me. I have been trying to cancel the "contract" eversince, but nothing happens. MTN Direct transfers me from one operator to another and eventually cuts me off... a phone call like this takes about 30 to 45 minutes. I've been paying since June 2018 , but I have nothing to show for it????? MTN you are purposely *****ing from me, get your ****ing ducks in a row. How difficult is it to assist someone and rectify a mistake YOU made. I want my money back and this **** sorted. It's been 9 months now!!!! Fed up for the useless untrained operators in your so called Direct division. The last person I spoke to was Mr Ntuli , REF ********** 51 Friday 15 February 2019 @ 15:28 Do not reply by saying the case will be escalated to bla bla bla .... Contact me personally ********** , ********** **********