KP
Kuvendren P

1 reviews | Active since Sept 2014

22 Oct 2025, 20:20

MTN underhanded manipulative behavior on contracts

Hi

My lte contract comes to an end after a 12-month period. ca***1 I was told that the router h155-382 ftu must be handed in , which is not a problem as this was discussed at sale and salesperson mentioned handing it back at the end of contract and Not before the end of 20 days. There's no breach of contract. MTN is trying to threaten and ransom me to extent this contract.

The staff told me I had to pay for twenty days of usage without being able to access the network as the sim card cant not be used on any other router, which is unfair. This is not noted on my contract. I have been on Telkom and Vodacom, cellC contracts and none of these networks try and swindle a 20 day payment without a service. MTN is noted in engaging in underhanded manipulative behavior like the 2015 penalty of $5.2 billion and recent fine: In October 2023, MTN Nigeria was ordered by the Nigerian Tax Appeal Tribunal to pay a separate fine of $72.6 million for unpaid taxes and penalties related to value-added tax (VAT), additional penalties, and interest from 2007 to 2017.

0
Replies (2)
KP
Kuvendren P's update22 Oct 2025, 20:26
Reviewer Update
acc no ca***
KP
Kuvendren P's update22 Oct 2025, 20:41
Reviewer Update
Also this contract was R299. and MTN has been over charging me every month. I want my money back were there was an overcharge