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heinrich M
1 reviews | Active since May 2015
16 May 2015, 03:41
MTN uncapped data R40
MTN uncapped for R40 for 24hours??? ********!!! mtn is worse than vodacom!!! *****ing our hard earned money and mtn will always get away with it!!!! will not recommenced it to anyone!! never!!!. 13. kbps?????rather take it off the system!!!!its waisting our time to try!it takes 30 min just to open chrome browser!!!! ill change my service provider again. Sim card to the dustbin!!!!
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MTN South Africa's replyOfficial
17 May 2015, 10:31Hello heinrich007,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been referred to the relevant management team for urgent attention. They will investigate and feedback to you with a way forward.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been referred to the relevant management team for urgent attention. They will investigate and feedback to you with a way forward.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply17 May 2015, 10:31
Official
Hello heinrich007,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been referred to the relevant management team for urgent attention. They will investigate and feedback to you with a way forward.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been referred to the relevant management team for urgent attention. They will investigate and feedback to you with a way forward.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Best regards,