JA
Jodi A
1 reviews | Active since Sept 2018
26 Sept 2018, 19:56
Mtn Unauthorized subscription
I have been receiving mtn play subscriptions daily and I haven't subscribed to anything. This has become the worst network as you feel the need to subscribe people to things without their permission. I want this removed from my account immediately! I go through more than 10 gigs of data a month, previously a gig lasted me a month. My number is ********** 950, unsubscribe me please.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
26 Sept 2018, 20:54Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that we have removed all subscriptions on your number ***.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply26 Sept 2018, 20:54
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that we have removed all subscriptions on your number ***.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,