AP
Allifer P

1 reviews | Active since Aug 2020

01 Jun 2022, 09:26

MTN-Unauthorized deductions from bank account

MTN-

Terrible service, I canceled my contract switch to Prepaid in advance, but MTN still deducted another month. I didn't receive the data nor the calls but the debit order was deducted.

This is how they ***** from people if you not vigilant. I phoned, was waiting on the line for more than 45 minutes, spoke to a bunch of people, with no real answer I asked them to escalate my query as I was not satisfied with the answer.

Iam definitely moving to another service provider if you thinking of taking out contract with MTN please think again!

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Replies (1)
AP
Allifer P's update03 Jun 2022, 09:09
Reviewer Update
I have stopped the debit order and reversed the pay me t that was not supposed to be deducted. MTN now sending messages indicating I owe them the funds. MTN are the most useless Service provider I came across and will ***** from the public in the form of unauthorized deductions, so please be aware of this.

Iam definitely porting my number to a new service provider.