SL
Shane L
1 reviews | Active since Oct 2013
10 Nov 2017, 19:15
MTN unauthorised
I have been a client of MTN for over 10 years. Today someone at MTN cancelled my voicemail account without my authority - totally unacceptable.
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
11 Nov 2017, 22:49Thank you for your post.
We sincere apologized for any inconvenience incurred
Kindly be advised that the voice mail service was never removed form the account, voice mail service is active as per the system since 2015-10-03.
Please elaborate more regarding the problem you experience with the voice mail service.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply11 Nov 2017, 22:49
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred
Kindly be advised that the voice mail service was never removed form the account, voice mail service is active as per the system since 2015-10-03.
Please elaborate more regarding the problem you experience with the voice mail service.
Kind Regards,
Alice van der Merwe
Best regards,
SL
Shane L's updateReviewer Update
12 Nov 2017, 08:37I see my voicemail is now back - Alicia, Perhaps you should check within MTN as to why my voicemail was not available Friday afternoon and evening.
SL
Shane L's update12 Nov 2017, 08:37
Reviewer Update
I see my voicemail is now back - Alicia, Perhaps you should check within MTN as to why my voicemail was not available Friday afternoon and evening.