MTN. UNACCEPTABLE SERVICE!

Mtn East London. Contacted Mtn service via cell fone on Saturday 30/1/2021. After long conversation trying to find out where 110GB of data had disappeared to. Operator said they would email the data to us . Never received anything . Still no update by 04/02/2021. Goes to shop at Beacon Bay . Staff very helpful there but could only fone service centre to get info we wanted as the system in the shop would not allow them to do this. 5 fone calls in total from inside MTN shop . Finally someone said we cannot get the info to you as it has to run from 17 of the month to 17 of next month before we can tell you where all our data has gone . There is no way we have used all the data as it was only up and running a few days into the new contract. So we are now sitting with no data till the end of the month . Totally unacceptable practice and behaviour by Mtn customer champions !!!