MTN unable to port number

I took out a new cell phone contract online from MTN on 01/10/2015.<br> I was very impressed when I received the phone on 05/10/2015.<br> I request to have my existing Cell-C number ported to MTN for this new contract on 06/10/2015 13H45.<br> Sales person1 phoned me on 07/10/2015 11H15 and assured me this will be done in 48 hours.<br> Followed up on 09/10/2015 10H45 and sales person2 will e-mail sales person1 & her supervisor to contact me.<br> Followed up on 12/10/2015 12H00 and sales person3 will e-mail sales person1 & her supervisor to contact me.<br> This is a simple port request that is now becoming a BIG issue.