1 reviews | Active since Nov 2012
MTN unable to blacklist phone
<p>Brand new phone ******. I have the IMEI nr and a sim nr that was used on the phone. MTN says they pick up the nr in another handset and refuses to even listen or advise. So that means its so easy to ***** a phone. Very unprofessional. How can you not pick up the sim if we used that sim on the phone? Every other day you have a problem on the system. Is this not a system glitch?</p>
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Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note when checked under information supp**** on the review section does not display any account information. Kindly resend the request with the account details for prompt assistance on your request to the below mail address.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.