MTN unable to assist with cancellations?

<p>I've been trying to cancel my contract since last month. I've first logged a query online, weeks later, no response, the query is still open. Then I've phoned the call center where I had to wait an hour to be assisted only to be told that the system is all of a sudden offline and I was promised a callback, nothing! Today I called again, they put me through to retentions only to be told the call center is closed. </p> <p> </p> <p>The same happened the previous time I tried to cancel my contract. That contract was only canceled after I've disputed the debit orders numerous times.</p> <p> </p> <p>I'm getting a feeling that MTN is withholding me on purpose from canceling my contract. </p> <p> </p> <p> </p> <p> </p>