1 reviews | Active since Nov 2016
MTN unable to assist me in undoing an ******* number port on my number!
<p>A few days ago my ID was ****** and I recieved an sms that my Vodcaom number is being ported to MTN. <br /><br />MTN seems unwilling to assist as they never pick up the call when dialling the number on the sms since this weekend. Already wasted enough airtime trying to resolve this, even though it isn't my fault in the first place.<br /><br />I am now left without a phone number as this ******* number port is going through</p> <p> </p>
Thank you for your post
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the port has been revered on 2016-11-28, the number should now be active on the donor network.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the port has been revered on 2016-11-28, the number should now be active on the donor network.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your reply Siphumezo,
However nothing seems to have been done at the moment. Furthermore i would like some sort of explanation or investigation as to how/when and where this even happened in the first place!
Thank you for your reply Siphumezo,
However nothing seems to have been done at the moment. Furthermore i would like some sort of explanation or investigation as to how/when and where this even happened in the first place!