MTN *****ulent Number Porting, HOW EASY!!

Somebody *****ulently did a sim swap & number porting on my mtn number (+27 (83) ***) that I’ve been using the for 18 years, without any verification. How is that possible?

I went to branches in Fourways & Bryanston and called help desk countless times and sent emails but nobody can reverse a porting. My fear is that they gonna come back and say it’s too late to reverse it when i acted on time

I have been an mtn customer for so long i would expect some level of service, but clearly that’s not the case or many it depends on the color of your skin

The asshole who took my number still has it active and i can call it with no answer, he also transferred airtime to this number (+27 (73) ***) which is also active.

How hard is it to trace these numbers and/or reverse a *****ulent action?

Please help me!