Mtn *****ulent contract

I took out a cellphone contact on the 27th of February 2026. On delivery I received 2 phones. Immediately contacted mtn and italk and was told to return the device to the nearest mtn store. I did this, received the irms number and provided this to mtn via phone as I was instructed to do. This was 3 weeks ago. Last week I checked in with mtn and was told the second contract was still active. Apparently the matter was escalated, again, to management but to date I have not received ANY communication from either mtn or italk. Today I received a bill for the second phone. A phone I do not have! I have given mtn and italk multiple chances over the span of a month to rectify their mistake when I was the victim of ***** yet no one is taking responsibility and fixing this. I am now left with no other option but to report this to the national consumer commission. This is not TCF, I have gone above and beyond to fix this issue.