Mtn u were great now you are not .

From 6 th June todate the new contract I took out with wifi router still has no connection or being able to be used. Countless emails to consultants , complaints department and even took the router for a Sim swop to the Mtn outlet store who also could not get the router to connect to internet. I am currently being charged for it. The router is switched off , so no data is transmitted. They quick to keep reminding u to pay it but can see its not even active . The service is the worst I have experienced. Nice consultants they must be put through very strict customer service training programs. Maybe that's the problem, having no resources to help your clients is what makes companies great. So frustrated.