RE
Richard E

1 reviews | Active since Apr 2017

02 Apr 2017, 13:25

MTN Tygervalley USELESS

<p>We have been sitting in MTN for the past half an hour and almost no one has been helped. The staff seem *********** and have no idea how to run a successful business. We just needed to pick up a handset and we're not helped. The system is absolutely useless and staff ***********. </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply03 Apr 2017, 16:59
Official

Thank you for your post

Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Please be advised that this has been escalated to the relevant management team to take corrective measures in accordance with our service level agreements.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
Complaints Management Team
Reference Number: ***7