1 reviews | Active since Aug 2016
MTN TYGERVALLEY SOUTH AFRICA
<p>I HAVE BEEN TRYING TO SORT OUT A DATA USAGE PROBLEM SINCE OCT 2015. SIGNED UP 1GB CONTRACT ALL WELL FROM 5/2015 UNTIL 10/2015 CONTRACT OPENE. NO SUL. ACC NO B ********** CENTRE UL600 DOMINIQUE HENDRICKS, ADAM PEPPER. SUZETTE. JEAN JOUBERT!!!!! I WANT MY DATA USAGE FOR JULY/AUGUST 2015!!! MTN PLEASE WAKE UP YOUR SERVICE STINKS I AM HELD RESPONSIBLE FOR R 11066,52. IF MTN HAD TO PAY FOR MY TIME AND PETROL AND EFFORT IT WOULD PROBABLY COME TO R25 000.00. PLEASE HELP ME TO SORT THIS PROBLEM YOUR AGENTS ARE NOT DOING THEIR WORK AND NOW WE MUST PAY!!!!!!</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We will engage with the relevant functional unit to assist and advise accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ: **********
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We will engage with the relevant functional unit to assist and advise accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ: **********
I am urgently looking for the contact details of a senior manager of MTN!!!! I RECEIVED A LAWYERS LETTER FOR R 18000.00 WE HAVE BEEN IN A DISPUTE SINCE OCT 2015 REGARDIG A FIXED CONTRACT WHICH WAS CHANGED TO OPEN DATA!!!!!!DOMINIQUE HENDRICKS DID NOT DO HER WORK ADAM PEPPLER DID NOTHING THE BRANCH MANAGER SUZETTE USELESS!!!! A PAYMENT ARRANGEMENT WAS SEND THROUGH BY JEAN JOUBERT JUST IGNORED!!!!! SINCE MAY 2015 I HAD 1GB I USED MY DATA EACH MONTH AFTER REACHING THE LIMIT WE USED OUR CELL C 2GB DATA.. HOW COME WE DID NOT GO OVER OUR LIMIT FROM MAY 2015?????????THIS IS THE POINT I WANT TO MAKE IF THERE WAS NO!!!!!!! SUL SET WE WOULD HAVE RECEIVED A SMS THE THIRST MONTH INFORMING US THAT WE HAVE GONE OVER OUR LIMIT!!!! AS YOU WILL NOTE WE HAVE BEEN PAYING A FIXED MONTHLY RATE SINCE MAY 2015. WE TRIED TO CANCEL OUR CELLPHONE CONTRACTS ----NOW WE MUST PAY FOR SERVICES THAT WE HAVE NOT RECEIVED AT ALL. CAN WE PLEASE SORT THIS DISPUTE !!!!!! WE ARE MORE THAN WILLING TO PAY BUT PLEASE PROVIDE ANSWERS!!!!!!!!! ELIZABETH ********** 715.
I am urgently looking for the contact details of a senior manager of MTN!!!! I RECEIVED A LAWYERS LETTER FOR R 18000.00 WE HAVE BEEN IN A DISPUTE SINCE OCT 2015 REGARDIG A FIXED CONTRACT WHICH WAS CHANGED TO OPEN DATA!!!!!!DOMINIQUE HENDRICKS DID NOT DO HER WORK ADAM PEPPLER DID NOTHING THE BRANCH MANAGER SUZETTE USELESS!!!! A PAYMENT ARRANGEMENT WAS SEND THROUGH BY JEAN JOUBERT JUST IGNORED!!!!! SINCE MAY 2015 I HAD 1GB I USED MY DATA EACH MONTH AFTER REACHING THE LIMIT WE USED OUR CELL C 2GB DATA.. HOW COME WE DID NOT GO OVER OUR LIMIT FROM MAY 2015?????????THIS IS THE POINT I WANT TO MAKE IF THERE WAS NO!!!!!!! SUL SET WE WOULD HAVE RECEIVED A SMS THE THIRST MONTH INFORMING US THAT WE HAVE GONE OVER OUR LIMIT!!!! AS YOU WILL NOTE WE HAVE BEEN PAYING A FIXED MONTHLY RATE SINCE MAY 2015. WE TRIED TO CANCEL OUR CELLPHONE CONTRACTS ----NOW WE MUST PAY FOR SERVICES THAT WE HAVE NOT RECEIVED AT ALL. CAN WE PLEASE SORT THIS DISPUTE !!!!!! WE ARE MORE THAN WILLING TO PAY BUT PLEASE PROVIDE ANSWERS!!!!!!!!! ELIZABETH ********** 715.