MTN Tubatse Crossing *********** staff

On Friday 08 May 2020 I went to MTN tubatse Crossing, it started at the door the women who was supposed to provide the customers with hand sanitizer was sitting down and instructing customers to sanitize themselves with a sanitiser that was in the table who’s job is it to make sure that the customers hands are sanitised.

I proceeded to ask for assistance from Kedibone Kudumela who is one of the sales people , what shocked me she didn’t know much about the services that MTN offers and packages on the catalogue. I signed up one contract with her and she didn’t explain what I should expect. On the 10 May 2020 the sales person didn’t load any data and airtime that I am supposed to receive with the phone. Now I am Stuck with a phone that doesn’t have airtime and data what am I suppose to do buy data and airtime while I have a contract that provide for them? Since I have logged in a call and I am only going to be assisted after 3 days . This is not for the first time I have received such bad service from the MTN it’s as if they don’t know what they are doing they are so ***********, tomorrow I am taking this phone back and cancel the contract because it is as if MTN is doing us a Favour whereas we are paying a huge amount of money for the services