RE
Renco E
1 reviews | Active since Sept 2013
11 Apr 2018, 09:20
MTN truly shocking
Its been 10 days and Im still waiting for my 30 gig data on the promotion. MTN says every day for the last 10 days that they looking into it, but nothing happens. Terrible company, full of *****.
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Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
16 Apr 2018, 09:24
Thank you for your post
We would like to sincerely apologize for the delay in receiving your 30GB data bundle and the inconvenience caused.
We have picked up that the matter is resolved and your balances are as below:
Balance Summary
Balance Balance Type Unit of Measure
0.00 Airtime Rand
993:16 Anytime Minutes Minutes
28.90 Internet GB
0.00 Remaining Usage Rand
99 SMS Units .
Network code you use to check balances is: *136# dial
Select option 3 , 2 1 , it will give the data balance.
Warm regards
Eunice
Complaints analyst.
Best regards,
MTN South Africa's reply16 Apr 2018, 09:24
Official
Thank you for your post
We would like to sincerely apologize for the delay in receiving your 30GB data bundle and the inconvenience caused.
We have picked up that the matter is resolved and your balances are as below:
Balance Summary
Balance Balance Type Unit of Measure
0.00 Airtime Rand
993:16 Anytime Minutes Minutes
28.90 Internet GB
0.00 Remaining Usage Rand
99 SMS Units .
Network code you use to check balances is: *136# dial
Select option 3 , 2 1 , it will give the data balance.
Warm regards
Eunice
Complaints analyst.
Best regards,
MTN South Africa's replyOfficial
16 Apr 2018, 09:24
Thank you for your post
We would like to sincerely apologize for the delay in receiving your 30GB data bundle and the inconvenience caused.
We have picked up that the matter is resolved and your balances are as below:
Balance Summary
Balance Balance Type Unit of Measure
0.00 Airtime Rand
993:16 Anytime Minutes Minutes
28.90 Internet GB
0.00 Remaining Usage Rand
99 SMS Units .
Network code you use to check balances is: *136# dial
Select option 3 , 2 1 , it will give the data balance.
Warm regards
Eunice
Complaints analyst.
Best regards,
MTN South Africa's reply16 Apr 2018, 09:24
Official
Thank you for your post
We would like to sincerely apologize for the delay in receiving your 30GB data bundle and the inconvenience caused.
We have picked up that the matter is resolved and your balances are as below:
Balance Summary
Balance Balance Type Unit of Measure
0.00 Airtime Rand
993:16 Anytime Minutes Minutes
28.90 Internet GB
0.00 Remaining Usage Rand
99 SMS Units .
Network code you use to check balances is: *136# dial
Select option 3 , 2 1 , it will give the data balance.
Warm regards
Eunice
Complaints analyst.
Best regards,