MTN tricks

After seeing so many complaints on this site, including about my own experience, I am actually more disappointed. Obviously MTN dont care about their customer's needs, only their own exorbitant income. However, trying to cancel my contract, and failing to even get to talk to a cancellation "champion", i decided to join the chorus of mtn reviews on this site. Further dissapointment though is to note that they have taken to claiming on this site that they have rep**** privately. But, the complainant then add on to the reply that no "champion" contacted them. Anyway, I'll add my story here as well. My story is basically identical to so many I've read here on cancellation failure. I have been calling 135 continuously for about 7 days, even up to ten at night. Cant get further than the message saying how busy all champions are but they will get to you as soon as. I managed to do do a message to the retention department, only to have 3 mails bounced back, undelivered. More time spent on the net came up with an address of the customer care dept. I forwarded the same request to cancel to this address. At last a reply with reference number. No further contact after that. Again i forwarded the same message to them. Another reply with a new reference. Still no reply. Today after 2 stints listening to music I tried the accounts department. Finally I managed to actually get to talk to a "champion". Alas she cant help and will internally transfer the call to cancellations. I smelled a rat and confirmed first that the call was recorded. Then told her what my plan is if cancellation again dont talk to me. I will wait another week, then close that bank account, to **** the debit order. Guess what. Eventually, I cut the call holding for cancellations. Lets see if they bother with this "review" J