MTN TOWWER AND CUSTOMER SERVICES

I HAVE BEEN USING THE MTN FIXED LTE ROUTER WHICH COSTS R449.00 PER MONTH AND FOR ONLY 6 MONTHS IM HAVING ISSUES WITH THE NETWORK TOWER IN MY AREA IN A MATTER OF A MOTH SAME ISSUE, THEIR TOWER HAS BEEN DOWN FOR MORE THAN 4 DAYS INCLUDING TODAY AND WHEN WE CALL IN THEY SAY THEIR ENGINEERS ARE ON SITE WORKING ON THE TOWER BUT 4 DAYS AND STILL NOTHING. WHEN YOU CALL IN THEY APOLOGIES NOT REALISING SOME OF US ARE RUNNING A BUSINESS LIKE MYSELF IM RUNNING AN INTERNET CAFE BUSINESS IM NOW LOSING ALL MY CLIENTS TO MY COMPETITORS BECAUSE OF THIS TOWER ISSUE.. IT WAS FIXED A FEW WEEKS AGO AND NOW WE ARE BACK TO SQUARE 1 AND MIND YOU WE DONT HAVE ELECTRICITY ISSUES IN MY AREA AT ALL..... THEIR CUSTOMER SERVICES IS VERY POOR AND I WILL CERTAINLY NOT ENCOURAGE NOR TELL ANYONE TO TAKE MTN AS THEIR CONTRACT PROVIDER BECAUSE THEY WILL DROP YOU FAST LIKE A HOT POTATO...