PM
Philip M
1 reviews | Active since Nov 2018
12 Dec 2018, 18:18
MTN tower disturbance
MTN has a tower on the grounds of Hoerskool Oos Moot. There is a generator running for the third day staight now. It is disturbing the peace and our right to use our properties without disturbance. I have enquired and it seems that they did not pay the city of tshwane and they cut the power. They now choose to disrupt all the houses here by leaving the generator on day and night. This is ridiculous. We need this sorted out now. We cannot sleep at night.
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Replies (2)
MTN South Africa's replyOfficial
12 Dec 2018, 20:18 Thank you for your post.
We sincere apologized for any inconvenience incurred.
Thank you for bringing this under our attention.
The complaint has been sent to our coverage department for assistance and solution.
You m ay contact our coverage department as well on *** for further assistance.
Kind Regards,
Alice van der Merwe
Complaints Analyst
We sincere apologized for any inconvenience incurred.
Thank you for bringing this under our attention.
The complaint has been sent to our coverage department for assistance and solution.
You m ay contact our coverage department as well on *** for further assistance.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply12 Dec 2018, 20:18
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Thank you for bringing this under our attention.
The complaint has been sent to our coverage department for assistance and solution.
You m ay contact our coverage department as well on *** for further assistance.
Kind Regards,
Alice van der Merwe
Complaints Analyst
We sincere apologized for any inconvenience incurred.
Thank you for bringing this under our attention.
The complaint has been sent to our coverage department for assistance and solution.
You m ay contact our coverage department as well on *** for further assistance.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
PM
Philip M's updateReviewer Update
13 Dec 2018, 10:09The least you could do is give proper feedback and not put the ball in my court. Now I have to call and enquire when MTN are the ones disturbing everyone in the area. You guys should call me and advise why today is the 4th day of a generator in a residential area running 24 hours a day. This is not acceptable.
PM
Philip M's update13 Dec 2018, 10:09
Reviewer Update
The least you could do is give proper feedback and not put the ball in my court. Now I have to call and enquire when MTN are the ones disturbing everyone in the area. You guys should call me and advise why today is the 4th day of a generator in a residential area running 24 hours a day. This is not acceptable.