BK
Boitumelo K
1 reviews | Active since Jan 2015
07 Jul 2015, 15:33
Mtn took my phone for repairs in 2014 now its 2015
I took my phone for repairs in August 2014, then since that day its like I gave them my phone or lost my phone to them. I wrote a complain to Hello Peter on the 28th of January 2015 and I received the feedback from Mantoa (REQ: ***) saying that the matter has been escalated and I will be advised for the outcome but even today I'm still waiting for the feedback whereas I'm paying every month and the bill has increased with R10. Its so sad when the other party receive what they want but don't deliver to others. I really want my phone please.
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MTN South Africa's replyOfficial
08 Jul 2015, 08:01Hello Kgopanbt,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
MTN South Africa's reply08 Jul 2015, 08:01
Official
Hello Kgopanbt,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***