MTN Too proud to assist

MTN Such a huge company with inability to serve their clients Took me 6 months to get assisted with cancelling a contract for a device they gave me that was not operational To top it off i get Debited R7583.20 if which is the money they are supposed to credit me All your branches including head office was unable to assist in time

in turn i thank you guys by reversing all my debits Maybe you will give me attention then