RD
Ricardo D
1 reviews | Active since May 2015
19 May 2015, 07:58
MTN to Public Protector and Consumer Board
I've added a report on Hello Peter on the 13th of May 2015. No response from MTN. I just want them to explain how 1 person can use data of R94756.98 in a period of five months. My organization did not buy a car from MTN George. I am taking this matter to the Public Protector and Consumer Board. They have had ample of time to respond or even say noted.
Helpful (0)
Replies (3)0
Replies (3)
MTN South Africa's replyOfficial
26 May 2015, 23:26Hello davidsre,
We are truly sorry for the delayed response.
In our response to your intial post, we've escalated the matter directly to our Enterprise Business Unit as they mainly deal with large corporate accounts. We've request them to re-investigate the matter and make contact with you.
We will do a follow up on the escalation and we will request that the matter be resolved amicably.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the delayed response.
In our response to your intial post, we've escalated the matter directly to our Enterprise Business Unit as they mainly deal with large corporate accounts. We've request them to re-investigate the matter and make contact with you.
We will do a follow up on the escalation and we will request that the matter be resolved amicably.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply26 May 2015, 23:26
Official
Hello davidsre,
We are truly sorry for the delayed response.
In our response to your intial post, we've escalated the matter directly to our Enterprise Business Unit as they mainly deal with large corporate accounts. We've request them to re-investigate the matter and make contact with you.
We will do a follow up on the escalation and we will request that the matter be resolved amicably.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the delayed response.
In our response to your intial post, we've escalated the matter directly to our Enterprise Business Unit as they mainly deal with large corporate accounts. We've request them to re-investigate the matter and make contact with you.
We will do a follow up on the escalation and we will request that the matter be resolved amicably.
Regards
Tim
MTN Complaints Management Team: REQ:***
RD
Ricardo D's updateReviewer Update
19 May 2016, 09:51Today is 19 May 2016. One year later. Still no response from MTN about the R 94 756 data (worth a second hand car) that I've used in a period of five months. If anyone can assist me with legal help against MTN. Please help me. I just need record of how they arrived at this amount. I'm begging all South Africans.
RD
Ricardo D's update19 May 2016, 09:51
Reviewer Update
Today is 19 May 2016. One year later. Still no response from MTN about the R 94 756 data (worth a second hand car) that I've used in a period of five months. If anyone can assist me with legal help against MTN. Please help me. I just need record of how they arrived at this amount. I'm begging all South Africans.
RD
Ricardo D's updateReviewer Update
13 Feb 2019, 21:56Dear MTN
Almost 3 years later. I'm still awaiting your response. I am truly not satisfied with the fact that you promised to re-investigate this case and up to today I'm still in the dark.
RD
Ricardo D's update13 Feb 2019, 21:56
Reviewer Update
Dear MTN
Almost 3 years later. I'm still awaiting your response. I am truly not satisfied with the fact that you promised to re-investigate this case and up to today I'm still in the dark.