LB
Lunel B

1 reviews | Active since Sept 2018

07 Sept 2018, 06:37

MTN to improve their customer Service.

Good day

I would really like assistance with this situation. Getting all this sms's and emails for an overdue amount. Since my last review on Hello Peter a manager of MTN rep**** and i never got a call from anyone instead another sms and an email im not happy with this after I send them a proof of payment which was paid via eft on the 30th July 18.This sms is now getting to me. Today its exactly a month since i started calling MTN Customer service to query why my payment is not reflecting. ?

Yello. You've agreed to pay R 800.00 for 2 Weeks as of 04/09/2018 to clear an overdue amount on your MTN account.Payment of R 800.00 is due today.Please pay with MyMTN app or via ABSA, FNB or Standard Bank. Select MTN and use A ********** (account no) or ********** 58 (cell no) as your payment reference.

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