MTN ****tiest network and support service

The worst mobile network support in the world without any doubt. I have been trying to contact MTN to speak to a services agent (a human person) due to an apparent and i quote the bot 'issue with your account and you need to speak to an agent' but as i should have guessed there is NO way to speak to an agent when phoning 135 or 083 135, it says if you would like to transfer to self service press 1, if you want to report ***** speak to a service agent, but how the f&^% you get to speak to an agent is a mystery because there are no option to select..

I am going to cancel my contract after 20 years as soon as i can, this **** is the worst i have ever come across! Gross.

Jaco ***