MTN & third party - signing me up for subscriptions???!!!

MTN must think we have all lost our minds ... i called them yesterday because i loaded a R50 and the balance reflecting was R25. So i called the customer care 135 and was told that they cannot refund me because a third party has taken the money due to subscriptions. Naturally, I advised them that I didn't sign up for any subscriptions. HOW THE HELL, can a third party (a partner of MTN OF cause) sign me up automatically and tell me i must pay for something i didn't request. Then take my money and tell me i must message them to cancel a subscription i NEVER signed up for in the first place. MTN this is not ethical! you are *****ing from your very own customers who have been loyal to you for YEARS. I have a 073 number - my second number since i got a mobile phone. i can still remember my 083.

How is this normal business practise?? so i tell the supervisor - come i send you a TV, then i message you to tell you while you have the TV you must pay for it and if you don't want it you can message me to come fetch it? She pipes up shes in the business of TV's... really i asked he if she's in the business of principles??

Eventually after i become seriously IRATE... i was told they will refund my money, but this can only take place once. they have cancelled my subscriptions but i must *155# and choose option 3 to longer receive such messages.

What a cheek!!

MTN - i'm seriously considering dumping you.